Keeping Connected with Your CustomersOne of the easiest ways to give your customers a reason to keep returning to you for repeat business is to make it easy for them to do business with you. A simple way to do this is to provide a secure Extranet area of your web site where your customers can place orders, check order status, and access other customer only information. This is how the big guys do it. There is no reason why you can't do it as well.
Actually, it is a relatively straightforward task to take your existing product database and link it to a shopping-cart style web application. Or, if you provide services, then you can easily provide your customers with secure access to project management databases, or account/portfolio status information. I imagine you have thought about doing this from time to time, but have dismissed it as being too difficult or as something that is going to create more problems than it solves. Many, like you, have seen this as an insurmountable task. Well, if you already have a web site, then a lot of the work has already been done. You have all the basics, like your logo, color scheme, preferred fonts, etc, already in place. We have already helped a number of companies overcome their fears by implementing successful Extranet applications with relatively little effort.
Many organizations keep thinking, "Next year we'll give our customers secure web access to...". Well, now there is no reason to wait. Now there are so many possibilities for successfully strengthening the relationship between you and you customers. Now is the time to differentiate your organization from your competitors. We'd love to talk to you about it. What are you doing now? Pick up the phone and dial our toll free number - 1-8-Notes-Xprt (1-866-837-9778). Go on, pick it up and then we can work with your to discover the Extranet application that will make a difference for your organization.
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Customers Welcome!
Would you make a difference at your organization if you could make it easier for your customers to do business with you?
You already have a team of specialists for your industry. We help you and your team brainstorm how to strengthen your relationship with your customers by simplifying how they work with you. Instructional videos, web site improvements, customer service initiatives or insert your idea here.
Call us today to learn more about this fun and exciting process - 847-394-0266. |
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